Frequently Asked Questions

NeuralTrade AI is a machine learning-powered trading platform that automatically analyzes market data, generates high-confidence trade signals, and executes trades on your behalf. Our system integrates TradingView for strategy detection, AWS serverless infrastructure for processing, and Tradovate for futures execution — creating a fully automated, closed-loop trading pipeline.

Most trading bots use static rules or simple technical indicators. NeuralTrade uses an ensemble of neural network models (LSTM, Transformer, XGBoost) that continuously retrain on live market data. Our closed-loop architecture means the system learns from every trade outcome and adapts to changing market conditions — it's not a fixed strategy, it's evolving intelligence.

We currently support major futures instruments including NQ (Nasdaq), ES (S&P 500), RTY (Russell 2000), CL (Crude Oil), and GC (Gold). The Pro plan supports up to 10 instruments, while the Institutional plan offers unlimited instrument coverage with custom model training for any supported market.

While trading knowledge is always beneficial, NeuralTrade is designed to be accessible. The platform handles signal generation, risk management, and execution automatically. We recommend starting with the free Starter plan (paper trading) to understand how the system works before moving to live trading. Our documentation and onboarding materials cover everything you need to know.

Our ensemble stack includes LSTM (Long Short-Term Memory) networks for temporal pattern recognition, Transformer models with self-attention for event weighting, and Gradient Boosted Trees (XGBoost/LightGBM) for structured feature analysis. A meta-learner aggregates predictions from all base models, dynamically weighting each by recent performance.

Scheduled retraining runs daily via AWS Step Functions using the latest market data. Additionally, our drift detection system monitors model performance in real-time — if accuracy degrades beyond a threshold, emergency retraining triggers automatically. This ensures models stay current regardless of market regime changes.

100% AWS serverless architecture: API Gateway receives TradingView webhooks, Lambda handles compute (signal validation, ML inference, order routing), EventBridge orchestrates events, Step Functions manage workflows, DynamoDB stores state and trade journals, and CloudWatch provides monitoring. This architecture scales automatically and has 99.97% uptime.

Average end-to-end latency from TradingView alert to Tradovate order submission is 1.2 milliseconds. This includes payload validation, ML confidence checking, risk gate evaluation, position sizing calculation, and API call to the broker. Cold starts on Lambda are mitigated with provisioned concurrency for production workloads.

Yes! The Starter plan is completely free and includes paper trading with 3 instruments. For the Pro plan, we offer a 14-day free trial with full feature access — no credit card required. You can experience the complete ML engine before committing to a paid plan.

Absolutely. All plans are month-to-month with no long-term contracts. You can cancel anytime from your dashboard, and your access continues through the end of your current billing period. No cancellation fees, no questions asked.

No. Our pricing is a simple monthly subscription. We never take a cut of your trading profits. Your P&L is 100% yours. We believe transparent, flat-fee pricing aligns our incentives with delivering the best possible technology.

All API keys and credentials are stored in AWS Secrets Manager with AES-256 encryption at rest. We use TLS 1.3 for all data in transit. Your credentials are never stored in plaintext, never logged, and never accessible to human operators. The system uses short-lived tokens with automatic rotation.

Our multi-layer risk framework is specifically designed for adverse conditions. The drawdown circuit breaker automatically halts trading when daily or weekly loss thresholds are hit. Dynamic position sizing reduces exposure during high-volatility regimes. Correlation monitoring prevents portfolio-level concentration risk. The system prioritizes capital preservation above all else.

Yes. All plans allow you to configure maximum position size, daily loss limits, and instrument-level exposure caps. The Institutional plan offers fully customizable risk parameters including correlation thresholds, volatility regime sensitivity, and custom circuit breaker conditions tailored to your specific risk tolerance and capital base.